Our services are aimed to allow small to medium sized companies an outsourced arm that can be available for the duration of the development cycle, production period, or support cycle, either on-demand and / or full time.
Back Office Process We offer practical back-office support solutions for startups to mid-size companies. These services include:
- Email technical support tickets
- Small scale voice service
- Service dispatch
- Community moderation and management
- Product and technical support services
- Chat and e-mail support
- Information assistance
Voice File Transcription We are a fully enabled Voice Transcription Company that can transcribe dictation over our voice file service (mp3, vox, wav). Web portal submission systems make for an easy way of transmitting your data to us.
Virtual Assistant We also offer administrative services such as:
- Data entry from hard copy to MS Word or Excel
- Schedule meeting and manage calendars
- Prepare basic corporate communication such as memos, press releases etc.
WordPress Site Development & Support We offer design services using responsive WordPress themes and mobile browser capabilities to match. This service can also come with SEO services as well a starting content plan.
Social Media Marketing & Management We have a team of digital marketing professionals that provides the following services:
- Develop creative media content across Social
- Propose creative strategies and implement Social Media Marketing plan based on business needs
- Perform web maintenance and design when necessary to ensure a cohesive social media identity
- Setup tasks and activity for all social media outlets based on weekly/monthly goals
- Keep track of social media trends and competition
- Deliver monthly reports with statistics and results
Social Media and Content Moderation Support Most times when we have social network sites, content apps, or virtual worlds, you need to protect your consumers from the dangers of user-uploaded content. We really have no control over the anonymity that the Internet provides these tech savvy perpetrators so each online community needs its own police force. We provide a QA team that could monitor, control and serve as the moral compass for a site or social media platform’s content.
SEO (Search Engine Optimization) We have SEO Specialists who can analyze, review and implement changes to websites so they are optimized for search engines. This means increasing the site’s traffic by: • Improving page rank within search engines to maximize the site’s traffic • Develop original content to include keyword or phrases • Test and implement various search engine marketing techniques, web site layouts and advertising
Content & Copywriting services We have a team of skilled writers as well as editors experienced in providing information for products and services and who are ready to provide the following services: • Copies for website landing and homepages • Newsletters • Buying guides • Sales brochures • Product descriptions • 350-500 word content